Due to the recent COVID-19 outbreak, the Pensions Section have had to adapt their working patterns to ensure continuation of the service to scheme members and participating Fund Employers.
As a consequence, there may be a delay in responding to your requests whilst we prioritise our case work. Your understanding during this period is greatly appreciated. The best way to communicate with us at the moment is electronically, our email address is pensions@cardiff.gov.uk we will reply as quickly as we can.
Currently, if you need to send us any documents or forms we will accept scanned copies or photographs. Documents can be sent to us by email as an attachment.
The Cardiff & Vale of Glamorgan Pension Fund also maintains this website (www.cardiffandvalepensionfund.org.uk) where you can access information on the Local Government Pension Scheme, the Cardiff and Vale of Glamorgan Pension Fund and download forms. There is also the national LGPS member website available here www.lgpsmember.org where you can access various calculators and forms. These resources may provide you with the answer that you are looking for, so please use them.
There are limited numbers of staff in the office most days and we may have to operate reduced working hours. Should you need to call us our telephone number is 029 2087 2334 and you may be asked to leave a message. If your request is urgent, we will respond to you as soon as we possibly can to help you with your enquiries
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